We recommend booking at least 2–4 weeks in advance, especially during peak seasons (spring, summer, and holidays). Last-minute orders are welcome, but availability may be limited.
Yes, we offer delivery and pickup services. Fees vary based on location, time, and order size. We’ll coordinate a delivery window with you during booking.
We understand accidents happen. Any missing or damaged items will be assessed after the event, and replacement or repair fees may apply. Damage waiver options are also available for added peace of mind.
We can help you plan for weather with tent rentals and sidewalls, and we recommend having a backup plan. Weather-related cancellations may still incur charges, depending on timing.